The family of the man who died in the scaffolding collapse at Jury's Inn say they cannot believe the failures the inquest has exposed.
John Robinson, 49, was working as a cladder on the scaffolding on Witan Gate when it came crashing to the ground on April 11 2006.
His injuries did not seem life threatening but he died three days later in hospital from a blood clot, which experts say was triggered by the fall.
On Friday nine jurors who had spent two weeks hearing evidence at an inquest returned a narrative verdict in which they concluded that his death was accidental.
The inquest was told of a number of flaws including that the number of ties attaching the scaffolding to the building was insufficient, inspections by main contractor McAleer and Rush were not frequent enough, a loading bay was removed before it should have been and too much was being stored on the scaffolding.
There was insufficient facade bracing, parts of the facade were missing, there were elements of ledger bracing missing, the scaffolding was wider than it should have been and poles and tiles were too far apart.
The jury concluded: "We are returning a narrative verdict of accidental death.
"The deceased by occupation was a tile cladder.
"On 11 April 2006 he was working on the west elevation of the Jury's Inn hotel Milton Keynes which was in the course of construction.
"During the morning of 11 April 2006 he and others were fixing tiles to the west elevation. At about 12.30pm on that day the scaffolding upon which he was working started to collapse.
"He fell with the scaffolding towards the ground. Emergency services were called and he was found to have injuries. He was taken to hospital and died three days later.
"No one cause can be identified as the reason for the collapse but there were several factors which contributed to it which were not recognised at the time."
After the inquest Mr Robinson's wife and son released a statement which said: "John was a loving husband, father, grandfather, brother and son.
"He was deeply loved by all his family, his nieces, his nephews and many friends.
"When he died at the age of just 49 it was a tragedy for us all and most of all for him.
"The verdict of the jury has confirmed what we always knew, that John died as a result of the collapse of scaffolding at Jury's Inn.
"We understand the limits of what a verdict at an inquest can say, but believe that in giving a narrative verdict referring to the many factors which contributed to the collapse the jury have found that there were many failures and defects at the Jury's Inn site and scaffold.
"As a family we can hardly believe the scale of the evidence that the inquest revealed, and we can only hope that lessons have been learned which will mean that no other family has to suffer in the way we have."
The Health and Safety Executive investigation is ongoing and will identify whether prosecutions can be brought.
Main contractor McAleer and Rushe expressed their condolences and said: "McAleer and Rushe had appointed what it believed was a highly competent scaffolding contractor to carry out the work, but since the accident McAleer and Rushe has revised its procedure and has appointed its own scaffolding expert to oversee the design, construction and inspections of scaffolding across all of its construction sites.
"We have learned from it and we hope that such a tragedy will never occur again on a UK building site."